Attending Our Jeremy Swayman Experience? Here's What To Know | FAQ

We are beyond excited to be hosting Bruins All-Star, Jeremy Swayman on Saturday, August 10, 2024 at our Northshore Mall location. We cannot thank our customers enough for officially making this event a complete sell-out! To ensure a smooth and organized experience, please take a few moments to read our FAQ below. This will help you tremendously when arriving on Saturday.

Where should I park?
We recommend parking in the lots in front of the Dining Pavilion or The Cheesecake Factory. Our store is next to both entrances on the corner coming out of the food court area. Look for the silver crown with DYNASTY across the front window.

What time does the mall and store open?
All entrances to the mall will open at 10:00am. Please do not attempt to enter the mall until this time. 

I ordered tickets online, what else do I need?
Your tickets will need to be picked up at our store prior to lining up for the event. YOUR EMAIL CONFIRMATION IS NOT YOUR TICKET! Please present your photo ID to the staff behind the counter and they will check you in and hand your physical tickets over to you.

Will you have items for sale that Jeremy can sign?
Absolutely! We have a great selection of photos, masks, pucks, and jerseys. These can be purchased inside of our store prior to the event. Additionally, we highly recommend ordering today or tomorrow on our website to ensure you lock your item(s) in prior to us selling-out. All items available for sale can be found by clicking on the link here.

I already pre-ordered my item, how do I pick it up?
When you arrive to the store to pick up your tickets, your item(s) will be handed over to you.

Where do I go after picking up my tickets?
The event will be held downstairs next to Nordstrom, Brooks Brothers, & The North Face stores. Make a right when leaving our store and walk down to the main set of escalators on your left (you will also see a "Dynasty Experience This Way" sign. Go down the escalator and head straight.

What line should I get into?
There will be two lines with signage for both. If you have an autograph ticket only (no photo-op or combo) please line-up in the line directly across from the Village Silver store. If you have a photo-op or combo ticket, please line up in front of The North Face store which will wrap around the corner and heads towards the exit doors. DO NOT GET INTO LINE WITHOUT PICKING UP YOUR PHYSICAL TICKET FIRST! Additionally, please do not block any store's entrance while waiting in line. We have to respect that our neighbors also have businesses to run and we need your cooperation in doing so.

How do we obtain our Photo-Op photo once our photo is taken?
Photos will print towards the end of event and will be available to pickup one hour after the event ends inside of our store upstairs. Additionally, we will be posting all photos our our Facebook page for you to download and use. Please do not hover or crowd inside of the store waiting for your photo. We will have a table setup that has photos placed on it. You may also pick your photo up at a different day and time if that is more convenient for you.

I had a great experience meeting Jeremy, how can I share my thoughts?
We love your feedback! Each ticket has a QR code that can be scanned. It will take you to our Google review page where you can leave us your feedback. Once your review is left, you will be entered into a drawing to win the official Jeremy Swayman large poster that will be personally signed by Jeremy before leaving the event.

 As we host Saturday's event, please remember that each employee at Dynasty is doing their best to ensure you have a great experience. If there is anything that we can do to ensure you have a positive experience, please let us know. We look forward to hosting Jeremy & are honored to have you as our guests.