Celebrate With The Champions Experience | What To Expect

For those joining us on Saturday, April 19, 2025, we ask that you take a few moments to read over the below information. Doing so will help you tremendously in navigating Saturday's Experience.

When does the event begin?
The athletes will be appearing in three sessions throughout the day. The schedule is as follows:

Session 1 | 10:30am Start Time | Taking place downstairs in the old Express location.
Howie Roseman & Vic Fangio

Session 2 | 12:30pm Start Time | Taking place downstairs near the Build-A-Bear store.
Jalen Carter & Brandon Graham

Session 3 | 2pm Start Time | Taking place downstairs in the old Express location.
Jordan Mailata, Trevor Keegan, & Reed Blankenship

**Please note that all athlete times are scheduled to change pending unforeseen travel issues.

I ordered tickets online, do I need to do anything else?
Yes, the email you received is a confirmation of your order and IS NOT YOUR TICKET!
Ticket pickup will be taking place downstairs near Build-A-Bear. There will be Dynasty employees directing you to which line to go into. Please bring your photo ID when picking up your tickets. It would be a big help to all if you could also have your order number with you. 

Someone is picking up my tickets for me. What do I need to do?
If you are allowing someone to pickup your tickets on your behalf, you will need to email us before Friday night with your name, order number, and the name of the person who you are authorizing to pick up. Please send this email to info@shopdynastysports.com.

I pre-ordered an item when I ordered my tickets. How do I obtain it?
Your item(s) will be with your tickets at the pickup area downstairs near Buld-A-Bear.

Can I purchase items and or tickets at the store the morning of?
Yes, you can make additional purchases at the store, however tickets are more than likely going to be sold out prior to the event. We highly encourage you ordering your tickets online before Saturday.

How will the lines work?
There will be one line for each session. Session one will be for Howie Roseman & Vic Fangio. Customers will lineup downstairs outside of the old Express store with the line headed towards the main court area (where Easter Bunny currently is). Session two with Brandon Graham & Jalen Carter will take place in the same area where you picked up your tickets; In front of Build-A-Bear.

Can I take photos with the athletes at the signing table?
Posed photos will not be permitted at the signing table unless a photo-op ticket has been presented. Selfies and videos are not permitted.

When will the mall be open? When I can pick up my tickets?
The mall will be opening at 10am on Saturday. Please do not enter the mall until this time. We are allowing customers to pick up their tickets beginning at 6pm on Friday night inside of our store. We encourage customers to choose this option to avoid longer lines on Saturday.

How many people can be in my Photo-Op?
You may have up to three people in your photo utilizing one photo-op ticket.

How many autographs can I obtain with one ticket?
All autographs are one per ticket.

Where do I receive my printed photo and digital photo after my Photo-Op?
Photo-Op photos can be picked up after each session takes place. There will be tables with your photos placed. All photos will also be uploaded onto our Facebook page within five days. You may also pick up your photo from our store later should you wish. All autographs are one per ticket.

I cannot make the event, can I have an item signed or drop an item off?
We can absolutely have an item signed for you or you may drop your item off to us. You will want to complete and request this service no later than Friday at 12pm.

Do I need a new Jalen Carter physical ticket if I already picked mine up during the last Experience?
YES!!! If you picked up your physical ticket during the last Experience, you would need to exchange it out for a new ticket. Old physical tickets will NOT be valid at the athlete table.