Shipping policy
Shipping Policy
Last Updated: August 18, 2026
Thank you for shopping with Dynasty Sports & Framing. We work hard to process, package, and ship your order safely and as quickly as possible. Please review our shipping policy below before placing your order.
Order Processing
Most in-stock orders are processed and prepared for shipment within 1–2 business days after your order is placed.
Business days are Monday through Friday and exclude holidays. During sales, holidays, major product releases, athlete appearances, and other high-volume periods, processing times may be longer.
Once your order has shipped, you will receive a shipping confirmation with tracking information at the email address or mobile number provided during checkout.
Shipping Rates & Free Shipping
Shipping charges, when applicable, are calculated and displayed during checkout.
Dynasty Sports & Framing currently offers FREE standard shipping on qualifying U.S. orders of $119 or more. Certain oversized, specialty, framed, or otherwise excluded products may not qualify for free shipping.
Promotional shipping offers and eligibility requirements are subject to change.
Estimated Delivery Times
After your order has been processed, standard shipping typically takes approximately 2–7 business days for delivery within the continental United States.
Delivery estimates are not guaranteed. Carrier delays caused by weather, holidays, service interruptions, incorrect addresses, or other circumstances outside of our control may affect delivery times.
Expedited shipping, when available, applies to the carrier's transit time and does not necessarily reduce our order processing time.
Autographed & Collectible Merchandise
Many products sold by Dynasty Sports & Framing are collectible, limited-edition, custom-framed, or autographed items. These products may require additional handling and packaging to ensure they arrive safely.
Orders containing framed memorabilia, oversized products, specialty items, or high-value collectibles may require additional processing time.
Pre-Orders & Upcoming Signing Items
Products identified as Pre-Order, Upcoming Signing, Pre-Sale, or similar are not available for immediate shipment.
Estimated signing, availability, or shipping dates provided on product pages are estimates and may change due to athlete schedules, event changes, travel, weather, authentication processing, or other circumstances outside of Dynasty Sports & Framing's control.
Pre-order items will generally ship after the applicable signing or event has been completed and the merchandise has been received, authenticated when applicable, and prepared for shipment.
If your order contains both in-stock and pre-order merchandise, your order may be held and shipped together once all items are available unless otherwise stated.
Custom Framed Orders
Custom-framed and made-to-order products require additional production time before shipment. Processing estimates may vary depending on the product and framing requirements.
Tracking Your Order
Once your order has shipped, tracking information will be sent using the contact information provided at checkout.
Please allow up to 24–48 hours after receiving your shipping confirmation for tracking information to update with the shipping carrier.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please contact us immediately if you discover an error in your shipping address. We will make reasonable efforts to update the address if the order has not yet shipped.
Once an order has been transferred to the shipping carrier, we cannot guarantee that the shipping address can be changed or redirected.
Additional shipping charges resulting from an incorrect or incomplete address, refused delivery, or a package being returned to us may be the responsibility of the customer.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's operations and policies.
If tracking indicates that your package has been delivered but you cannot locate it, please check around the delivery location and with household members, neighbors, building management, or other individuals who may have accepted the package.
Please contact us promptly if you believe your shipment has been lost or if tracking has not updated for an extended period. We will assist with the carrier investigation when appropriate.
Dynasty Sports & Framing is not responsible for packages stolen after confirmed delivery to the address provided by the customer.
Damaged Shipments
We take special care when packaging memorabilia and collectibles. If your order arrives damaged, please contact us as soon as possible after delivery.
Please retain all original packaging, shipping materials, and the damaged product and provide photographs of:
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The damaged item
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The exterior shipping box
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The interior packaging
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The shipping label
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Any visible damage to the packaging
Do not discard the item or packaging while a shipping claim is being reviewed.
Claims submitted without sufficient documentation may be unable to be processed.
Multiple Shipments
Orders containing multiple products may occasionally be shipped in separate packages. If this occurs, you may receive more than one tracking number.
Local Pickup
When local or in-store pickup is offered, customers will receive notification when their order is ready.
Please do not travel to the store to pick up an order until you have received confirmation that the order is ready for pickup.
Event tickets, Experience tickets, and other event-related purchases may be subject to separate pickup instructions provided on the applicable event or product page.
Questions About Your Shipment
If you have questions regarding an order or shipment, please contact Dynasty Sports & Framing through the contact information provided on our website.
When contacting us, please include your order number so our team can assist you as quickly as possible.
Dynasty Sports & Framing
Build Your Dynasty.
By placing an order with Dynasty Sports & Framing, you acknowledge that you have reviewed and agree to the shipping terms described above.